How to Add or Update Discounts
In this video, you’ll learn how to apply, edit, and update discounts while sending enrollment offer to a family or from the child's billing page.
Applying Discounts While Sending Enrollment Offer
- From the Center dashboard, click Children.
- Find the child and select Program and Billing.
- Add a new program and follow these steps:
- Enter the program details, such as start date and schedule.
- Specify payment details, including whether parents split payments or pay individually.
- In the discount section, select Yes to apply a discount to specific charges.
- Choose a fixed amount or percentage. If you select a percentage, the system will calculate the amount automatically.
- Select Yes for grants if applicable, then click Confirm and Submit to send the enrollment offer to the family.
Adding Discounts from the Child's Program and Billing Page
- Scroll to the Automatic Recurring Billing section.
- Locate the transaction you want to apply a discount to and click Add Discount.
- Select the discount type and set the percentage.
- Note that discounts cannot exceed 100% of the charge.
- Up to four discounts can be applied per charge.
Editing or Updating Discounts
- To edit a discount, click the Edit icon next to the fee, adjust the percentage or amount, and click Save.
- To remove a discount, click Delete Discount. The original fee will be restored automatically, and the full charge will apply in the next billing cycle.